Reported Concern: Front load washer in Sector 78 stopped mid-cycle with Err 02 drain fault and water trapped inside drum.
Technician Inspection: Technician unscrewed bottom coin trap filter; lint, threads, and safety pins had choked pump inlet.
Repair Work Completed: Cleaned emergency drain hose, cleared debris from pump impeller chamber, and tested drainage.
Parts: ₹0 (Filter Unclogging)
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Labour: ₹400 (Drain Servicing)
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Total Estimate: ₹400
Err 02 cleared; washer drained water in under 80 seconds and completed spin cycle.
Reported Concern: Washer in Sector 62 flat showed zero display lights after an evening thunderstorm voltage surge.
Technician Inspection: Primary surge fuse and metal oxide varistor on main PCB had blown cleanly, shielding the controller.
Repair Work Completed: Replaced safety fuse and protection components on PCB and verified socket polarity.
Parts: ₹280 (Protection Components)
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Labour: ₹600 (PCB Servicing)
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Total Estimate: ₹880
Power returned immediately with all wash programs and digital display functional.
Reported Concern: Washer in Sector 137 shook across utility floor during 1000 RPM spin cycle.
Technician Inspection: Rear hydraulic shock absorbers had lost damping resistance, allowing drum to oscillate heavily.
Repair Work Completed: Installed a matched pair of IFB-compatible heavy-duty damper struts and levelled feet.
Parts: ₹900 (Pair of Damper Struts)
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Labour: ₹450 (Fitting & Levelling)
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Total Estimate: ₹1,350
Drum spun smoothly at maximum speed without cabinet vibration.
Reported Concern: Water filled very slowly into detergent dispenser in Sector 50, stretching cycle duration.
Technician Inspection: Hard water scale had clogged the mesh filter inside the Aqua Energie water inlet valve.
Repair Work Completed: Descaled inlet mesh screen, flushed valve chamber, and confirmed 2.5 bar water inflow.
Parts: ₹0 (Descaling & Tuning)
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Labour: ₹350 (Inlet Servicing)
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Total Estimate: ₹350
Water filled to normal level in 3 minutes; wash program finished on time.
Reported Concern: Door closed firmly in Sector 120, but washer beeped and displayed dOOR error on panel.
Technician Inspection: Door interlock solenoid contacts had oxidised, failing to send door-closed signal to controller.
Repair Work Completed: Replaced the door lock mechanism and adjusted door latch alignment.
Parts: ₹650 (Door Interlock Switch)
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Labour: ₹350 (Door Servicing)
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Total Estimate: ₹1,000
dOOR error cleared; cycle started smoothly upon pressing Start.
Reported Concern: Water seeped onto bathroom floor in Sector 93 during heavy rinse cycle.
Technician Inspection: Small tear found in the lower rubber fold of the door gasket from a clothing fastener.
Repair Work Completed: Installed a model-matched rubber door gasket and tightened circular spring clamp.
Parts: ₹1,200 (Door Boot Gasket)
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Labour: ₹450 (Front Panel Dismantling)
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Total Estimate: ₹1,650
Door sealed completely watertight with zero leaks.