Ahinsa Khand 1, Indirapuram
Grand Plus Non-Stop Waste Water Drainage in Indirapuram
Model: Grand Plus 12L RO+UV+UF
Reported Problem: Reject water pipe continuously discharging stream into drain even when electrical switch was off.
Customer: "Switch band karne ke baad bhi reject pipe se paani lagataar beh raha hai. Tanki ka paani waste ho raha hai."
Technician Finding: Inlet solenoid valve plunger was choked with fine red silt from local borewell supply, preventing physical valve seal.
Completed Repair: Flushed inlet tubing, installed a brand-new 24V DC push-fit solenoid valve, and fitted an extra sediment wash collar.
Final Working Check: Auto cut-off verified; waste water stopped completely within 2 seconds of tank float rising.
Parts: ₹550 (New Solenoid Valve) • Labor/Visit: ₹200 • Total: ₹750 • Time: 30 minutes
Sector 5, Vaishali
Grand Plus Tank Overflow Fix in Vaishali
Model: Grand Plus 14L Transparent Cabinet
Reported Problem: Water overflowing from cabinet top and flooding kitchen counter during night hours.
Customer: "Raat ko machine band nahi hui aur subah uthe toh kitchen ke slab par paani hi paani tha. Machine ka switch off karna pada."
Technician Finding: Magnetic float switch was jammed by mineral scale deposits and failed to trigger the electrical microswitch cut-off.
Completed Repair: Cleaned tank rim, fitted a fresh high-sensitivity magnetic float switch assembly, and checked high-pressure switch contacts.
Final Working Check: Filled tank to maximum capacity twice; machine tripped cleanly both times with zero overflow.
Parts: ₹350 (Float Switch Assembly) • Labor/Visit: ₹200 • Total: ₹550 • Time: 30 minutes
Sector 14, Vasundhara
Grand Plus Power Adapter Blown in Vasundhara
Model: Grand Plus 12L Mineral RO
Reported Problem: Machine completely silent with no lights after heavy thunderstorm and sudden power tripping.
Customer: "Aandhi aur bijli kadakne ke baad purifier band ho gaya. Socket me current hai par machine me koi light nahi jal rahi."
Technician Finding: Wall socket AC supply was 230V OK, but internal SMPS adapter had a blown switching transistor due to voltage transient.
Completed Repair: Installed a premium 24V 2.5A copper-wound SMPS with built-in surge suppressor and tested low-pressure switch circuit.
Final Working Check: Machine powered on instantly, booster pump started smoothly, and pure water flow commenced within 45 seconds.
Parts: ₹650 (Surge-Protected SMPS) • Labor/Visit: ₹200 • Total: ₹850 • Time: 25 minutes
Kaushambi High-Rise Tower
Grand Plus Booster Pump Noise Fixed in Kaushambi
Model: Grand Plus 12L RO+UV
Reported Problem: Purifier making loud vibrating buzzing noise audible across rooms whenever tank filled.
Customer: "Purifier on hote hi aisi aawaz aati hai jaise motor me kuch phas gaya ho. Deewar par vibration feel hoti hai."
Technician Finding: Booster pump rubber diaphragm was worn and eccentric bearing had lost lubrication, generating excessive vibration.
Completed Repair: Disassembled pump on-site, fitted fresh heavy-duty diaphragm kit, lubricated bearing, and installed silicone dampeners.
Final Working Check: Operating sound dropped below 45 dB (whisper-quiet); pump delivery pressure reached a healthy 80 PSI.
Parts: ₹650 (Pump Diaphragm Kit) • Labor/Visit: ₹250 • Total: ₹900 • Time: 45 minutes
Officer City, Raj Nagar Extension
Grand Plus Choked Pre-Filter Candle in Raj Nagar Extension
Model: Grand Plus 12L RO
Reported Problem: Tank taking over 4 hours to fill a single bottle; weak trickling sound from purifier.
Customer: "Purifier 4 ghante chalane ke baad bhi aadha tank hi bhar pata hai. Nal kholte hain toh paani bohot dheere aata hai."
Technician Finding: External pre-filter candle was blackened with clay and pre-carbon cartridge pores were completely clogged.
Completed Repair: Cleaned outer bowl, replaced 5-micron spun polypropylene candle, and replaced matched inline pre-carbon block.
Final Working Check: Flow rate restored to 12 liters/hour; tank filled to brim in 65 minutes.
Parts: ₹750 (Pre-Filter Candle + Carbon Block) • Labor/Visit: ₹200 • Total: ₹950 • Time: 35 minutes